Get in touch!
+49 89 60666868
Get in touch!
Ricardo dos Santos
Certified as Head of Aftersales BMW / MINI Switzerland

Expert in and focus on

  • Aftersales, Brand, Sales, Product, Customer Centricity.
  • Training in sales and aftersales for BMW / MINI for sales consultants, aftersales managers, accessories,
  • Lifestyle Products, ISPA Full, ISPA NEXT and Mobile, INCADEA and Warranty.
  • Conception and training within the scope of the BMW/MINI/BMW Motorrad warranty.
  • Onboarding - training of employees in-house and with real customer contacts.
  • Technical training (e-mobility - injection systems) for all Volkswagen brands

Study and training

  • 2000-2004Certified as sales consultant BMW / MINI Switzerland
  • Certified as Aftersales Manager BMW / MINI Switzerland
  • Trainer and Consultant in Aftersales and Sales since 2017,
  • Brand Ambassador BMW / MINI CH
  • Entrepreneur Motorace
  • Renault Dealer Manager
  • Since 2018Certified BMW Group Trainer

Other qualifications

  • Certified as Trainer for 9Levels


  • Spanish
  • French
  • Portuguese
  • Italian
  • German
  • English
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